The Company under the name "TASTEAT PC", based in Athens on 23 Alexandroupoleos Str., with VAT number EL801889736, Tax Office of IB Athens (hereinafter: the "Company") has created and manages the website www.tasteat.io (hereinafter: the "Website") for the purpose of providing the service of ordering food and/or other consumer products from affiliated companies to consumers (hereinafter: the "Users") who reside in tourist accommodation. In this way, the Company connects the Users of the Website with its affiliated stores as an intermediary, in order to select and order through it the products they wish, and which will be delivered by the means of each affiliated company. The use of the Website and the services provided by us are subject to these Terms, which you unconditionally accept if you use our website. The Company is entitled to unilaterally modify these Terms at any given time, without the need for prior notice to the Users of its website. If you do not agree with all of these Terms, please do not use the Website.
If you use the application, we may use the email address you provided to send you informative emails, in compliance with all the applicable Laws and Regulations and, in particular, the General Data Protection Regulation (GDPR).
Any services of the Company and/or the Website which are addressed by law exclusively to adults may not be used by minors, and the Company is not liable if minors visit the Website and/or make use of the services provided through it.
2. Links:
2.1 The Website may contain links to other websites. The Company provides these links solely for your convenience and is not responsible or liable for the actions of such other independent websites. The incorporation of these links in no way implies that the Company adopts, supports, or accepts the content, advertisements, products, services, policies or content found or available on these websites.
2.2. In addition, the Website may contain advertisements, as well as other material with promotional content, purpose, and nature. The Company is under no obligation to examine and does not examine the legality of the promotional material displayed on this Website and therefore cannot be held responsible for any form of liability. This responsibility is borne by the advertisers, sponsors and/or creators of the promotional material.
3. Availability of Services
The Company makes every reasonable effort for the proper functioning of the Website but does not guarantee that the function of the website or the servers will be uninterrupted or without any kind of error, free from viruses or other similar elements. Therefore, the users of the Website accept that the Company is entitled to modify and/or temporarily or permanently interrupt all or part of the Website with and/or without notice, since the availability may be affected by the equipment of each user or other communication networks, the large number of people trying to use the Website, simultaneously and/or for other reasons. Therefore, the Company is not liable for any kind of damage (actual loss, loss of earnings, through negligence, contractual or other) resulting from the inability to access the Website, the cessation of all or parts of it, the delay, non-delivery, interruption, or poor quality of reception of its services or loss of its content and the existence of any kind of errors. In any case, the Company reserves the right to interrupt at any given time, temporarily or permanently, the functioning of all or part of the Website for maintenance or upgrade purposes or for any other reason.
4. Protection
Although the Company makes every effort to protect the Website from digital viruses and/or malware, it cannot guarantee that the Users will never be affected by them or by third party attacks. Therefore, the Users of the Website should take care of their own protection before using the Website.
5. Use of Services
For the use of the services of the Website, the User can either create an account on the Website or complete their order without creating an account by registering their personal information. The Users are solely responsible for the correct and true registration of the information they submit to the Website and are obliged to inform the Company of any pertinent change. The Company always reserves the right to restrict access to the Website and/or delete an account at its discretion.
6. User Obligations
6.1. The names, images, audiovisual content, logos, trademarks and distinctive features, programs, information and data that used within the context of the functioning of the Website and that concern its content and services are protected by the relevant provisions on industrial and intellectual property of the Greek, Community and international law and belong exclusively to the Company and/or their third party beneficiaries. Their appearance on the Website should in no way be construed as a transfer or granting of authorisation or the right to use them. www.tasteat.io is a registered domain name, which has been legally assigned to the Company and is governed by the relevant provisions for the protection of domain names.
6.2. The Company and the Website, under the terms and conditions set out herein and all applicable laws and regulations, grant the User a non-exclusive, non-transferable, personal, limited right to access and use this website, the application and their contents. This authorisation does not in any way constitute a transfer of a title or any right to the website or any service provided through it. The User is expressly prohibited from reproducing or publicly presenting, distributing or using the website or our logo for any public or commercial purpose, unless otherwise permitted herein.
7. Orders
7.1. The Users may navigate the Website and search for professionals from whom they wish to order.
7.2. The submission of any order through the Website constitutes a proposal for cooperation to the affiliated store with which a sales contract is concluded at the moment that (the store) accepts the order. Considering that the contract is drawn up directly between the User and the respective affiliated company, the latter is obliged to issue the legally required document. Upon placing the order, the User is obliged to pay the value of the order to the store, either by cash or by card. In the event of any dispute between the User and the affiliated store, the Company bears no responsibility and any dispute between them will be resolved directly between them, without any intervention, mediation, or any other action on the part of the Company.
7.3. The Company is in no way involved in the production and/or transport of the products provided through it. Indicatively and not restrictively, there will be no liability of the Company whatsoever in case of insufficient quality or quantity of the food and products or services offered by our Professional partners and, in general, for the observance of the legislation and the fair-trading practices they should apply. The Company does not provide any guarantee or security as to the production and/or distribution of the food and the other products sold by the Professionals to the Users. Therefore, the Company is under no obligation to receive or process complaints, remarks or any kind of comments directed from the Users to the Professionals, nor to mediate or resolve disagreements between them, as it does not interfere in the commercial relationship between them.
7.4. By submitting the order, the User accepts that the Company will transfer their personal data to the affiliated store in order for it to be able to carry out the order.
7.5 The User can add products from more than one affiliated company to their shopping cart. In any case, some of the affiliated stores may have set a minimum value for each order. In the event that the part of the User's order that concerns the specific store is not sufficient to complete the minimum order, then they may place the order after being charged with the amount of the difference.
7.6. After placing the order, no changes or cancellations are allowed. The right of withdrawal is granted only in the cases provided for by the relevant legislation.
7.7 Consumers are charged with the environmental tax.
7.8. The Company cannot guarantee that the products sold by the affiliated stores do not contain allergens. If the User has any kind of allergy, they should contact the store and inform the staff accordingly.
7.9. The User must be over 18 years old to be able to purchase products containing alcohol. The Company receives the right to cancel any order that has been made by someone being below the age of 18 years
8. Product Delivery
The delivery time of the products is determined in each case by the Affiliated companies. In case the User's order includes products from more than one store, the delivery time is determined by the store that has the longest delivery time at that moment.
9. Limitation of Liability
9.1 By using our Website, you agree that you are using it at your own risk and that under no circumstances is the Company liable for any special, collateral or consequential damage or any damage in general, either contractual or resulting from a tort/delict that may arise from the use of the Website or its content or the submission of any order, since its liability is limited solely to the mediation for the conclusion of a contract between the User and an affiliated store. In any case, the Company bears no responsibility for any kind of damage (actual loss, loss of earnings, through negligence, contractual or other), resulting from the inability of the User to access the Website, its termination in part or in whole, the delay, non-delivery, interruption, or poor quality of reception of the services provided through its affiliated stores or the loss of the Website's content and the existence of any kind of error.
9.2 The Company and its employees, representatives and/or agents are not responsible for the quality of the products displayed on its Website and sold through it by the affiliated stores.
10. Communication and Complaints
The communication between the Company and the Users about information and related complaints will rely exclusively on electronic means, by sending an email to info@tasteat.io. Any complaint regarding the execution of the Contract between the User and the store should be addressed directly to the specific store, as it bears the sole responsibility towards the User to fulfill the agreement between them.
11. Applicable Law
The above Terms of Use as well as any amendment thereof are governed by the Greek Law and, in case any dispute arises stemming from their application, the competent courts are exclusively the courts of Athens.
Last Modified on 07.08.2022